Yunnei Power held a non-road three-phase product service tour

In July 2016, the Yunnei Non-road T3 Product Service Exchange Conference was held in Hefei. Suyu, Hunan, Hubei, Henan and Mongolia, Beijing, Tianjin, Hebei, and other regions include service providers, distributors, key component suppliers, etc. A total of more than 200 guests were invited to the conference. This round of exchange will be based on the theme of “open service, active service, and let customers enjoy services as the standard”, and will be conducted in the form of theoretical training, theoretical examinations, and practical operations, covering the deepening of the company’s service concepts and regional T3 product service programs. , T3 product maintenance case, service issues exchange and other main content.

At the training meeting, the company’s trainers explained the service concept of “open service and active service to allow customers to enjoy service as a standard”, emphasizing that in the three-phase market form, the service direction has shifted from engine service to vehicle service and active learning Adapting to the market is very important. After practical trials such as wheat harvesting and early harvesting in Suyu, Hunan, Hubei, Guizhou, and other regions, participating service providers put forward many typical problems in troubleshooting, and technical engineers such as electronic control systems, fuel systems, and power systems participated in the meeting. The T3 non-road machinery operation link and work features have a more intuitive understanding.

The conference was jointly planned to create a regional service alliance. Under the current market opportunities for non-road three-phase emission upgrades, the company actively explored and innovated service programs to enhance service competitiveness and effectively implemented the “nanny” service concept to provide customers with Satisfactory solutions to power problems bring a full three-stage upgrade experience. From the perspective of product technology development, the three-stage electronically-controlled common-rail engine is more intelligent, simplistic, and intuitive than the two-stage product and VE pump. The fault diagnosis can be quickly and accurately performed through ECU fault diagnosis. Identify the source of the fault, thus saving maintenance time and improving the work efficiency of the entire vehicle. The convenience, efficiency, and economy of product use have been greatly improved, giving the user greater value-added products and services. The service training conference not only promoted the improvement of comprehensive service capabilities, but also played a role in promoting continuous optimization of products.

Since 2015, Yunnei has begun to set up a service force reserve for the T3 electronically controlled common-rail engine. So far, it has carried out several rounds of service training and exchange meetings in different forms, and has used the market's "110" service team and 1+N service agency. A variety of service support forces such as models and efforts to build product service support capabilities. At present, the recognition of the T3 electronically-controlled common-rail engine products and services is getting higher and higher, and the market holding capacity of Yunnei Non-road Power Products continues to increase. In the future, the company will go deep into practicing the concept of open service and active service, and will continue to improve customer service satisfaction with the principle of “allowing customers to enjoy services as the standard” and jointly welcome the arrival of a new era of energy saving and environmental protection!

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